Power bills shock and awe consumers
Over 20 Kotturpuram residents complain of overbilling
03/08/2019, SPECIAL CORRESPONDENT ,CHENNAI
Over 20 Kotturpuram residents complain of overbilling
03/08/2019, SPECIAL CORRESPONDENT ,CHENNAI
In a few cases, the accumulated meter readings were recorded. File photo
Electricity officials have identified a manual error in the meter readings for a group of residents of Kottur Gardens, Kotturpuram, who received exorbitant power bills for the bi-monthly billing cycle in July.
Nabarun Ghosh, a resident of Riverdale apartments in Kottur Gardens, said he was shocked at his electricity bill which showed ₹13,528 as dues. He said that he normally paid ₹3,000 as power bill. Similarly, another resident, Vineet Singhal, in the same gated community, got an electricity bill for ₹14,452.
The residents gave a representation to the Assistant Engineer, Taramani. Immediately, senior Tangedco officials directed the revenue section to check all assessments done by the assessor in that area to rectify the billing mistakes.
A senior official admitted that the mistakes were committed by the assessment staff while noting down the reading of the domestic consumers in Kottur Gardens. In a few cases, the meter readings were interchanged, while in others, the accumulated readings were recorded, which meant the staff were recording the readings without visiting the house for a number of months. Complaints of over-assessment were received from more than 20 residents in Kotturpuram. A report has been sought from the assessor and suitable action will be taken, the official said.
Electricity officials have identified a manual error in the meter readings for a group of residents of Kottur Gardens, Kotturpuram, who received exorbitant power bills for the bi-monthly billing cycle in July.
Nabarun Ghosh, a resident of Riverdale apartments in Kottur Gardens, said he was shocked at his electricity bill which showed ₹13,528 as dues. He said that he normally paid ₹3,000 as power bill. Similarly, another resident, Vineet Singhal, in the same gated community, got an electricity bill for ₹14,452.
The residents gave a representation to the Assistant Engineer, Taramani. Immediately, senior Tangedco officials directed the revenue section to check all assessments done by the assessor in that area to rectify the billing mistakes.
A senior official admitted that the mistakes were committed by the assessment staff while noting down the reading of the domestic consumers in Kottur Gardens. In a few cases, the meter readings were interchanged, while in others, the accumulated readings were recorded, which meant the staff were recording the readings without visiting the house for a number of months. Complaints of over-assessment were received from more than 20 residents in Kotturpuram. A report has been sought from the assessor and suitable action will be taken, the official said.
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