Bus crew to help passengers check NCMC card balance
31.10.2026
Christopher.M @timesofindia.com
Chennai: Passengers using Singara Chennai National Common Mobility Cards (NCMC) can now recharge their cards, update balances, and check available amounts on electronic ticketing machines (ETMs) by approaching MTC bus conductors.
In a circular, the Metropolitan Transport Corporation (MTC) told branch managers to ensure conductors assist passengers whenever requested. The move follows a TOI report on Oct 22 highlighting the difficulties metro rail commuters face in checking the card balances.
The Singara Chennai NCMC card can be used to buy MTC bus and metro rail tickets, allowing commuters to travel with a single mobility card instead of buying separate tickets for each mode of transport. Conductors must select the ‘NCMC recharge’ option from the ETM’s main menu, enter the amount received from the passenger, and complete the transaction. They must select ‘balance update’ to update the card before returning it to the passenger. Conductors must update cards recharged online when passengers request it. ‘Balance update’ option must also be used to check balance
