NEWS TODAY 17.08.2026

Man assaults delivery agent over ‘small’ delay, arrested

Man assaults delivery agent over ‘small’ delay, arrested

Rahul.Singh1@timesofindia.com  17.08.2026

Meerut: A 22-year-old quick-commerce delivery executive was allegedly assaulted by a customer in Meerut’s Ganga Heights society on Friday night after an argument over a delay of a few minutes in delivering an order. 

The accused, Yaman Kansal, 34, a branch manager with UCO Bank, was arrested on Saturday after the worker filed a complaint and CCTV footage of the incident was widely shared. The victim, Amit Yadav, said he had been working part-time as a delivery agent for about a year while pursuing his studies. 

According to him, the dispute began when Kansal called to complain that the order was late. “I told him that the order was delayed by only around five minutes. He argued it was already 15 minutes late. I told him that the reason for the delay would be visible on his app and that I would bring the order as soon as it was packed. He then told me to come to his home and said he would talk to me there,” Amit said. Amit said that when he reached Kansal’s flat, the argument escalated. He alleged that Kansal took away his mobile phone, accused him of misbehaving with his wife and threatened to implicate him in a rape case. “He started saying that I had misbehaved with his wife and threatened to implicate me in a rape case. I kept telling him that if I had done anything wrong, he should call police. But no police call was made,”

Amit alleged. CCTV footage from the society showed the two men arguing before Kansal allegedly took Amit’s phone and slapped and kicked him. The footage also purportedly showed Kansal taking Amit inside the flat, where the assault allegedly continued. Amit further alleged that Kansal threatened to kill him . “I am a student and work part-time in the evening to support myself. A minor delay in an order does not give anyone the right to assault or threaten a delivery worker,” he said.

NEWS TODAY 16.08.2026