IT firm on boards its first non-human employee in Bhubaneswar

IT firm on boards its first non-human employee in Bhubaneswar

CSM Tech has planned to upgrade the chatbot with new features like voice over implementation wherein any user can search for anything without inputting text.

Published: 22nd June 2023 08:29 AM 

By Express News Service

BHUBANESWAR: Amid layoff fears due to the explosive growth of Artificial Intelligence (AI) across the globe, an IT consulting company has come up with a unique human-AI synergy with the on boarding of its first non-human employee.

City-based CSM Technologies has employed Medha K, an AI-powered natural language processing (NLP) chatbot, which can understand and generate text based on the prompts and keywords the user provides. Company sources said, Medha K, a knowledge assistant, has been integrated with ChatGPT to assist CSM’s internal employees. It can also fine-tune language models, incorporate human feedback and employ the most effective learning methods to ensure a seamless experience.

Founder and CEO of CSM Tech Priyadarshi Nanu Pany said the successful onboarding of Medha K proves AI would not substitute humans, but instead complement and augment them at workplaces. “The future belongs to symbiotic or collaborative intelligence where humans and AI work in concert to complement and enhance each other’s strengths. This chatbot is a testimony to the possibilities that can be unlocked with the right human-AI synergy,” he said. Since generative AI keeps evolving, the IT firm is keen to tap opportunities and develop disruptive solutions.