In a first in India, Air India rolls out in-flight Wi-Fi net
TIMES NEWS NETWORK 0.01.2025
New Delhi : Air India has become the first Indian airline to offer in-flight Wi-Fi internet to passengers on domestic and international routes aboard its Airbus A350, Boeing 787-9, and select A321neo flights. “Wi-Fi is complimentary for an introductory period and will progressively roll out on other aircraft in the fleet over time. It will enable passengers to browse, access social media, catch up on work, or text friends and family,” Tata group company said.
The service allows passengers to connect multiple devices simultaneously when flying above 10,000 feet, subject to factors such as satellite connectivity, overall bandwidth usage, flight routes, and govt restrictions. “Connectivity is now an integral part of modern travel. For some, it is about the convenience and comfort of real-time sharing, while for others, it is about greater productivity and efficiency. Whatever one’s purpose, we are confident that our passengers will appreciate the option to connect to the web and enjoy the new Air India experience on board these aircraft,” said Rajesh Dogra, AI’s chief customer experience officer.
The deployment of Wi-Fi on domestic routes follows an ongoing pilot program on international services aboard Airbus A350, select A321neo, and Boeing 787-9 flights to destinations such as New York, London, Paris, and Singapore. Passengers will need to enter their PNR and last name to connect to the Wi-Fi.
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