Pensioners struggle as app to submit life certificate down

Pensioners struggle as app to submit life certificate down 

TIMES NEWS NETWORK  26.11.2024

Hyderabad : Pensioners in the state are in a quandary as the T App Folio for submitting their annual life verification certificates has been down since the start of Nov. Every year, the option to submit a life certificate is enabled from Nov 1. The Telangana All Pensioners and Retired Persons Association (TAPRPA) said that despite officials assuring to fix it by Nov 15, it was still not working.

 “We tried multiple times to submit my father’s life certificate, but we are getting an error. My father is becoming very anxious about not being able to submit it,” said A Sai Krishna. To give life verification in the virtual mode, pensioners log in to the T App Folio, click a photo and submit. Though there are other modes such as Mee Seva, banks etc., to submit the certificate, the T App Folio has been the preferred mode as it doesn’t ask for fingerprints. 

“Most pensioners prefer to submit through the app as they can do so from the comfort of their homes. Also, the process is much simpler than going to MeeSeva or submitting through a bank,” said G Ashok, a pensioner. TAPRPA general secretary Palakurthy Krishna Murthy said: “We are getting many calls from pensioners complaining about the issue. We have spoken to the directorate of treasuries and accounts and they assured us that the app will run smoothly in the next week or so.” They also said that they are fighting for their pending DA, PRC and arrears, and are hopeful that the govt will release them at the earlies