Woman to fly home on AI flight on Monday

TIMES IMPACT

Woman to fly home on AI flight on Monday

Ashish.Mehta@timesgroup.com

Jaipur:19.11.2021

The 85-year-old woman who was denied boarding the Air India Flight from San Francisco to New Delhi connecting Jodhpur on Monday would finally be able to travel to her home town. Air India has arranged for her tickets for the same destination for November 22.

TOI on November 17 had carried a story narrating the plight of the woman and her family.

As the matter has been resolved, the family is happy.

“On the day she was to board the flight, the seat on which she was supposed to travel had a snag. Since it was a 14-hour-long flight, the airlines seeing that the woman was an elderly woman, did not allow her to board. We objected to it,” said Sanjay Bhandari while talking to TOI from San Francisco.

“Now, I must appreciate the way issue was taken up. Air India authorities started looking up for better viable and available options. They have now booked my mother on an Air India flight from San Francisco to New Delhi connecting Jodhpur. The airport manager named Anju Sahani was very apologetic on what happened. She has been cooperative since we were waiting for the flight and she has now arranged for it. She has promised that she will follow up the issue until my mother reaches Jodhpur,” Bhandari added.

“I must thank Times of India for narrating our plight,” he said.