Amazon launches ‘Clinic’ medical consultation service in India

Amazon launches ‘Clinic’ medical consultation service in India

Amazon Clinic service is currently limited to Android and iOS users and cannot be accessed from a desktop.

By: Tech Desk

Bengaluru | Updated: November 7, 2024 08:10 IST

 Amazon Clinic enables users to schedule a medical consultation. (Express Photo)

Amazon has launched a new service called Clinic in India which offers online doctor consultations for over 50 different medical conditions. Similar to Practo, with a starting price of Rs 299, users can now book a consultation with a medical specialist on Amazon Clinic through its app.

Amazon Clinic service is currently limited to Android and iOS users and cannot be accessed from a desktop. Before booking a consultation, users need to have a profile with basic details like name, age, gender, and phone number.

Depending on the medical condition, one can either consult a doctor online or book an appointment for a clinical visit in the service, which is being rolled out countrywide. However, those who opt for clinic visits might have fewer options.

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Users can connect with a doctor instantly, depending on their availability, or pre-schedule a meeting. Each consultation session will last between 10 minutes to 30 minutes.

Amazon Clinic has listed doctors who specialise in dermatology, gynaecology, paediatrics, nutrition, and counselling. Amazon said all the medical experts listed on Clinic will have at least three years of experience in tele-consultation, and all the medical records from these consultations are anonymised and protected.

Amazon suggested that people can use the Clinic service in a non-emergency situation or for follow-up after a diagnosis.

Depending on the doctor and their specialisation, the consultation fee can range between Rs 299 and Rs 799. A virtual consultation includes video, audio, and chat support with unlimited seven days of free follow-up. Amazon also has a pharmacy store where users can buy prescribed medications directly on the app.

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