IRCTC to pay over ₹4L for Tejas Express delay

IRCTC to pay over ₹4L for Tejas Express delay

TIMES NEWS NETWORK

Lucknow:25.08.2021

After heavy downpour caused a delay in the schedule of Tejas Express, a total of 2,135 affected passengers are set to get Rs 4.49 lakh as compensation. The passengers will receive compensation e-mail links from Indian Railway Catering and Tourism Corporation (IRCTC) on their e-mail address registered with IRCTC for e-ticket booking.

IRCTC chief regional manager for Lucknow Ajit Sinha said, “Tejas Express, which left for the national capital on Saturday, got delayed by nearly two-and-a-half-hours following signal failure caused by heavy downpour. Further, the train was delayed on its return journey to Lucknow on Sunday.”

“Therefore, as per rules, Rs 250 each will be paid to 1,574 passengers who travelled to New Delhi but were delayed by more than two hours, while 561 passengers will be paid Rs 100 as their journey to Lucknow was delayed by one hour,” he said. The passengers will receive a link on their registered e-mail address on clicking which they will need to fill up an online form for refund.

Win gifts for travel from Aug 28-Sept 6

Lucknow:

IRCTC will offer gifts under a lucky draw for the passengers of Tejas Express travelling between August 28 and September 6. The gifts will be given during the journey following a lucky draw on board the train. Under the scheme, eight passengers of chair car class and five passengers of executive class will get gifts on each trip of the train.