AI Express to resume suspended Sharjah flights
TIRUCHI, FEBRUARY 13, 2019 00:00 IST
Federation of Consumer and Service Organisations had registered its grievance on govt. website
Days after Air India Express announced suspension of its services on Tiruchi-Sharjah sector on Sundays and Tuesdays with effect from February 17 to March 31, the airline has now stated that the curtailed operations will be reinstated from April 1.
The airline, which was operating daily service on the sector since September 2016, announced recently that the service from Sharjah would be suspended on Saturdays and Mondays from February 16 to March 30, and from Tiruchi on Sundays and Tuesdays from February 17 to March 31.
Shocked by the sudden announcement, Tiruchi-based Federation of Consumer and Service Organisations expressed its grievance over the suspension through Government of India’s Centralised Public Grievance Redress and Monitoring System — an online web-enabled system to enable submission of grievances by aggrieved citizens to Ministries/Departments/Organisations.
The grievance sent by federation president M. Sekaran on February 4 stated that the suspension would adversely affect a large number of labourers hailing from this part of the region working in the Middle-East.
It further said there was no reason for the cancellation except for some other reason and appealed for continuation of the service in the larger interest of passengers.
The grievance sent through the online system was received by the Ministry of Civil Aviation.
AI response
In an official reply sent to Mr. Sekaran on Monday, the airline said his grievance was referred to the officials concerned at Air India Express, who informed that flights between Tiruchi and Sharjah were curtailed temporarily in view of “aircraft constraints”.
The airline further said passengers were not inconvenienced as there were flights between Tiruchi and Dubai within a span of four hours.
“Traditionally, during this period our flights are not generally full. The few passengers, who had already booked, were given a choice to travel in the airline’s Dubai or the next Sharjah flight. Effective April 1, 2019, the curtailed operations would be reinstated with a daily flight between Tiruchi and Sharjah,,” the airline said in its response.
TIRUCHI, FEBRUARY 13, 2019 00:00 IST
Federation of Consumer and Service Organisations had registered its grievance on govt. website
Days after Air India Express announced suspension of its services on Tiruchi-Sharjah sector on Sundays and Tuesdays with effect from February 17 to March 31, the airline has now stated that the curtailed operations will be reinstated from April 1.
The airline, which was operating daily service on the sector since September 2016, announced recently that the service from Sharjah would be suspended on Saturdays and Mondays from February 16 to March 30, and from Tiruchi on Sundays and Tuesdays from February 17 to March 31.
Shocked by the sudden announcement, Tiruchi-based Federation of Consumer and Service Organisations expressed its grievance over the suspension through Government of India’s Centralised Public Grievance Redress and Monitoring System — an online web-enabled system to enable submission of grievances by aggrieved citizens to Ministries/Departments/Organisations.
The grievance sent by federation president M. Sekaran on February 4 stated that the suspension would adversely affect a large number of labourers hailing from this part of the region working in the Middle-East.
It further said there was no reason for the cancellation except for some other reason and appealed for continuation of the service in the larger interest of passengers.
The grievance sent through the online system was received by the Ministry of Civil Aviation.
AI response
In an official reply sent to Mr. Sekaran on Monday, the airline said his grievance was referred to the officials concerned at Air India Express, who informed that flights between Tiruchi and Sharjah were curtailed temporarily in view of “aircraft constraints”.
The airline further said passengers were not inconvenienced as there were flights between Tiruchi and Dubai within a span of four hours.
“Traditionally, during this period our flights are not generally full. The few passengers, who had already booked, were given a choice to travel in the airline’s Dubai or the next Sharjah flight. Effective April 1, 2019, the curtailed operations would be reinstated with a daily flight between Tiruchi and Sharjah,,” the airline said in its response.
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