City-based varsity told to pay ₹6L compensation to former student
TIMES NEWS NETWORK
Chennai:18.01.2019
City-based Dr MGR Deemed University has been told to pay a former B. Arch student ₹6.12lakh as compensation for deficiency in service by offering the course without proper recognition for it.
The Tamil Nadu State Consumer Commission, comprising K Baskaran, presiding member, and S M Latha Maheswari, member, directed the university to pay ₹87,500 towards fee paid by the complainant Reshmi Divakaran, ₹5,00,000 as compensation for mental agony and other hardships, and ₹25,000 as litigation expenditure within four weeks.
According to Divakaran, fascinated by the prospectus issued by the university and thinking that the B Arch course had the requisite approval, she joined up in June 2005 paying ₹56,600 towards tuition and other fees. However, when the course commenced, she was shocked to notice that the class room was in a dilapidated condition and classes were not regularly conducted for want of faculty.
This apart, college buses did not run regularly. In spite of these odds she continued the course.
During the monsoon, the campus was flooded and the college was indefinitely closed. Subsequently, the government also initiated action against the institution for illegal construction and ordered demolition of certain constructions besides initiating action for conducting courses without proper approval.
Besides all these odds, she was compelled to pay another ₹30,000 as semester fee. But as the college failed to set things right, she decided to leave and join another college in 2006.
Since then she has been sending legal notices to the institute to return the fees paid and compensate for mental agony suffered. Denying the allegations, the institute contended that it was not rendering any service to anybody much less to the complainant and hence there was no service providerconsumer relationship and, hence, no question of deficiency in service.
Refusing to concur, the commission partially allowed the complaint and directed the institute to compensate the complainant.
The university was directed to pay ₹87,500 towards fee paid by the complainant Reshmi Divakaran, ₹5,00,000 as compensation for mental agony and other hardships, and ₹25,000 as litigation expenditure within four weeks
TIMES NEWS NETWORK
Chennai:18.01.2019
City-based Dr MGR Deemed University has been told to pay a former B. Arch student ₹6.12lakh as compensation for deficiency in service by offering the course without proper recognition for it.
The Tamil Nadu State Consumer Commission, comprising K Baskaran, presiding member, and S M Latha Maheswari, member, directed the university to pay ₹87,500 towards fee paid by the complainant Reshmi Divakaran, ₹5,00,000 as compensation for mental agony and other hardships, and ₹25,000 as litigation expenditure within four weeks.
According to Divakaran, fascinated by the prospectus issued by the university and thinking that the B Arch course had the requisite approval, she joined up in June 2005 paying ₹56,600 towards tuition and other fees. However, when the course commenced, she was shocked to notice that the class room was in a dilapidated condition and classes were not regularly conducted for want of faculty.
This apart, college buses did not run regularly. In spite of these odds she continued the course.
During the monsoon, the campus was flooded and the college was indefinitely closed. Subsequently, the government also initiated action against the institution for illegal construction and ordered demolition of certain constructions besides initiating action for conducting courses without proper approval.
Besides all these odds, she was compelled to pay another ₹30,000 as semester fee. But as the college failed to set things right, she decided to leave and join another college in 2006.
Since then she has been sending legal notices to the institute to return the fees paid and compensate for mental agony suffered. Denying the allegations, the institute contended that it was not rendering any service to anybody much less to the complainant and hence there was no service providerconsumer relationship and, hence, no question of deficiency in service.
Refusing to concur, the commission partially allowed the complaint and directed the institute to compensate the complainant.
The university was directed to pay ₹87,500 towards fee paid by the complainant Reshmi Divakaran, ₹5,00,000 as compensation for mental agony and other hardships, and ₹25,000 as litigation expenditure within four weeks
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