Friday, January 24, 2020

Man loses chance of govt job as his post is delayed

Ram.Sundaram@timesgroup.com

Chennai:24.01.2020

A man from Melnalathur, 30km from Porur, lost an opportunity to work at a Union government-run agency because a newly appointed postmaster was unable to locate the man’s home to deliver the admit card on time.

In September 2013, A Vishnuprasad applied for the assistant sub-inspector (steno) post at Central Industrial Security Force (CISF). The pay scale for the post is ₹5,200-₹20,200. He cleared the preliminary written exam and was shortlisted for next round of selection. But, he was unaware that he was even shortlisted as the call letter/admit card informing him of the same and the date for his physical test didn’t reach him on time.

The admit card, sent via post by the CISF on September 30, 2013, reached Vishnuprasad 71 days later, around 3.30pm on December 10 — the date of his interview. He was asked to appear at the CISF premises at 8am. Had the letter reached him just nine hours earlier, Vishnuprasad stood a chance of getting a government job. When the CISF was informed, the agency refused to accommodate him in next batches as it would disrupt the recruitment process.

Vishnuprasad then approached the local consumer grievances redressal forum.

The postal department said P Pannerselvam, the postman who had been working in the area for years, was discharged from duty on September 30 following which the post was vacant for days. M Lhogeshvaree, who replaced him, was an outsider and was unable to locate the petitioner’s house in the area with more than 3,000 homes. She took Pannerselvam’s help in delivering pending mails, it said.

Referring to provisions in the Indian Post Office Act, 1898, the department said they were exempted by law from all responsibilities in case of loss, mis-delivery or delay in postal articles in the course of transmission by post.

The forum ruled that it was the department’s duty to deliver postal covers without delay and it was liable for deficiency of service. The postman concerned, local postmaster, head postmaster and chief postmaster general were told to pay ₹20,000 to Vishnuprasad for causing him mental agony and financial loss and ₹1,000 towards litigation cost.

The admit card, sent via post by the CISF on September 30, 2013, reached Vishnuprasad 71 days later on December 10

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