Thursday, September 20, 2018

Paperless boarding at airport from 2020
Terminals To Have Biometric And Facial Recognition


Ayyappan.V@timesgroup.com

Chennai:20.09.2018

Boarding flights from the city airport will be a breeze for travellers from 2020, as the airport management is set to establish camera-enabled e-gates which use facial recognition technology to verify passengers’ identity. The system will be introduced by the end of the next year.

As part of the DigiYatra scheme, the Chennai airport is gearing up to introduce a biometric and face recognition system for paperless boarding of passengers from entry gates of the terminal to the boarding gates. The scheme aims to develop a digital ecosystem that will offer a seamless, consistent and paperless service experience at airports.

As part of the system, e-gates with cameras and scanners will be installed at entry gates of the terminals, checkin area, security check gates and boarding gates where passengers will be allowed based on face recognition technology. The e-gate at the entry gate of the terminal will capture the QR code of tickets and face of the passengers and will match it with the database to allow entry through the gates at check in, security and boarding.

A senior official at Airports Authority of India (AAI) said, “The scheme will be introduced in two phases and Chennai will get it in the second phase. A tender will be floated in a month to install the system at Pune, Varanasi, Kolkata and Vijayawada. This will act as a pilot. Once it is found to be hassle-free, it can be introduced at other airports quickly.”

Bengaluru will be the first airport to have it in the first quarter of next year. Chennai has a chance to get it some time after midnext year. He also said that the tender would be awarded in such a way that the same company could be asked to install the system in a few more airports. But there will be a separate tender for phase 2.

Passengers will have to register in DigiYatra to use the e-gates. They will get an ID number and submit it to a desk at the airport when they travel for the first time after registering. The photo of the passenger and biometric details will be captured one-time at this desk. Passengers can then walk in through the e-gates paperless for subsequent travel. “It is voluntary. We cannot force everyone to register,” he added.

However, the benefits are many. “Passengers can beat the queue. The airport operator can find out where the congestion is while airline staff will be able to locate a passenger inside the terminal."

The system will also ensure high security as passengers will be verified before entering the terminal.



Passengers can beat the queue. The airport operator can find out where the congestion is while airline staff will be able to locate a passenger inside the terminal.

Senior official | AAI

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