Sunday, November 18, 2018

Air India to shut its booking office in Egmore to cut cost

TNN | Nov 18, 2018, 06.29 AM IST



CHENNAI: Air India is all set to close it’s iconic city booking office in Egmore as part of its move to cut down on its property in the city to cut cost and keep only a small unit at Airline House in Meenambakkam at airport. The booking office and staff will be shifted to airport in a couple of weeks. 

The airline continues to have an elaborate booking office system though ticket booking trend has long gone to online. The airline has put up it’s property in other location for sale or redevelopment.

Sources said the unit was getting only 100 bookings per day which was mostly from government staff for LTA and also for change of dates and other facilitations.

The airline was using the rented property for more than 60years but has decided to close and move to the airport office because of heavy losses. “The company was paying 35lakh to 40lakh or more to maintain the building. That is the reason why they have decided to move to airport,” he added.

Most of the airlines had shut their city offices because ticket booking has gone online.

The office was being kept open on holidays too. This Diwali, only two people came that too for tickets to Port Blair.

There is no move to cut staff but the move is to concentrate the staff in the airport. “Not many wil come to the airport to book tickets or change departure dates or to confirm seats by paying a fee,” he added.

Sources say the airline was looking at disposing off it's residential colony and also the airlines Unity complex where ground handling and flight catering offices are located in Meenambakam.

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