2 AI planes fail to take off in UK, 600 flyers to Mumbai stranded
Naomi Canton
London:30.05.2019
Nearly 600 passengers travelling between London and Mumbai were stranded at a hotel next to the airport after two Air India flights did not take off two days in a row.
A total of 293 passengers from the 1.15 pm (GMT) Air India flight on May 28 spent the night at the hotel, whilst several hundred more booked on the same flight on May 29 were sent to a room in the hotel as their flight too was delayed. Passengers complained there was no information from Air India staff.
Albashi Baig, 24, a student in London, was flying home to be in hospital in Thane for his 60-yearold father’s cardiac surgery, taking place Wednesday night.
But his Tuesday flight was grounded and the same flight on Wednesday also did not take off. Almost in tears he told TOI how had had begged Air India to get him on another flight but they did not. “No one in Air India was picking up the phone and we went to the airport and they told me to buy a new ticket costing up to £1,800 (₹1.5 lakh) one way. I’m so upset as I wanted to be with my father to give support.”
Passengers were informed at 12.30 pm that the Tuesday flight was just delayed, but then at 6.30 pm were told to collect their luggage.
Naomi Canton
London:30.05.2019
Nearly 600 passengers travelling between London and Mumbai were stranded at a hotel next to the airport after two Air India flights did not take off two days in a row.
A total of 293 passengers from the 1.15 pm (GMT) Air India flight on May 28 spent the night at the hotel, whilst several hundred more booked on the same flight on May 29 were sent to a room in the hotel as their flight too was delayed. Passengers complained there was no information from Air India staff.
Albashi Baig, 24, a student in London, was flying home to be in hospital in Thane for his 60-yearold father’s cardiac surgery, taking place Wednesday night.
But his Tuesday flight was grounded and the same flight on Wednesday also did not take off. Almost in tears he told TOI how had had begged Air India to get him on another flight but they did not. “No one in Air India was picking up the phone and we went to the airport and they told me to buy a new ticket costing up to £1,800 (₹1.5 lakh) one way. I’m so upset as I wanted to be with my father to give support.”
Passengers were informed at 12.30 pm that the Tuesday flight was just delayed, but then at 6.30 pm were told to collect their luggage.
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