Say Hello’ scheme a big hit among senior citizens
ERODE, MAY 01, 2019 00:00 IST
District police resolve 238 complaints received over phone
The district police have received 249 calls and resolved 238 of these under the “Say Hello” scheme that aims at resolving the problems of senior citizens and the public by receiving complaints over phone. Action is pending for 11 complaints.
The police launched the scheme in January this year through which elderly or affected persons can call the number 96558-88100 and register their complaints related to small disputes and altercations. The complaint is forwarded to the police station concerned for necessary action and the grievance is redressed. Officials said that issues between neighbours over compound wall, cutting trees, problem in fetching water from common tap w were sorted out with the intervention of the policemen at their doorsteps.
After launching the scheme, the police received 249 calls that were related to different kinds of problems - family dispute (69 calls), land dispute (27), burglary (5), altercations (27), cheating (17) and others (72 calls).
Further, a total of 32 calls were received appreciating the scheme.
Superintendent of Police S. Sakthi Ganesan said that calls were made by people of different age groups though majority were by the senior citizens - age group of 20 to 30 years – 11 calls, 31 to 40 years – 23 calls, 41 to 50 years – 20 calls, 51 to 60 years – 44 calls, 61 to 70 years – 76 calls, 71 to 80 calls – 61 calls and above 81 to 90 years – 14 calls. He said that 18 calls were also received from other districts, including Karur and Chennai (1 call each), Salem, Namakkal, the Nilgiris (each 2 calls), Coimbatore (4), Villupuram (1) and Tiruppur district (5 calls).
Those calls were related to family dispute, cheating over financial transactions and hence the complainants were asked to approach the police in their concerned districts.
Mr. Sakthi Ganesan said that most of the calls received comes under the jurisdictions of Erode North Police Station (27 calls), Erode South Police Station (26 calls) and Modakurichi Police Station (14 calls) action were taken accordingly. He requested the elderly people and affected people to contact the number and get their small issues sorted out.
ERODE, MAY 01, 2019 00:00 IST
District police resolve 238 complaints received over phone
The district police have received 249 calls and resolved 238 of these under the “Say Hello” scheme that aims at resolving the problems of senior citizens and the public by receiving complaints over phone. Action is pending for 11 complaints.
The police launched the scheme in January this year through which elderly or affected persons can call the number 96558-88100 and register their complaints related to small disputes and altercations. The complaint is forwarded to the police station concerned for necessary action and the grievance is redressed. Officials said that issues between neighbours over compound wall, cutting trees, problem in fetching water from common tap w were sorted out with the intervention of the policemen at their doorsteps.
After launching the scheme, the police received 249 calls that were related to different kinds of problems - family dispute (69 calls), land dispute (27), burglary (5), altercations (27), cheating (17) and others (72 calls).
Further, a total of 32 calls were received appreciating the scheme.
Superintendent of Police S. Sakthi Ganesan said that calls were made by people of different age groups though majority were by the senior citizens - age group of 20 to 30 years – 11 calls, 31 to 40 years – 23 calls, 41 to 50 years – 20 calls, 51 to 60 years – 44 calls, 61 to 70 years – 76 calls, 71 to 80 calls – 61 calls and above 81 to 90 years – 14 calls. He said that 18 calls were also received from other districts, including Karur and Chennai (1 call each), Salem, Namakkal, the Nilgiris (each 2 calls), Coimbatore (4), Villupuram (1) and Tiruppur district (5 calls).
Those calls were related to family dispute, cheating over financial transactions and hence the complainants were asked to approach the police in their concerned districts.
Mr. Sakthi Ganesan said that most of the calls received comes under the jurisdictions of Erode North Police Station (27 calls), Erode South Police Station (26 calls) and Modakurichi Police Station (14 calls) action were taken accordingly. He requested the elderly people and affected people to contact the number and get their small issues sorted out.
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