Wednesday, August 12, 2020

Post office services hit due to poor internet

Post office services hit due to poor internet

TIMES NEWS NETWORK

Chennai:12.08.2020

People who visited post offices in the city on Tuesday had problems accessing financial services as the internet at the public facilities was down.

Seshi, a domestic help, told TOI that she went to withdraw her pension at the Mandaveli post office, but could not. “We were told that the post office will not work tomorrow (Wednesday) due to Janmashtami. I wanted to withdraw money but the officials said computer was not working and asked me to come on Thursday,” she said.

Customers visiting Mylapore post office told TOI that transactions took more time.

“Since morning, there was a problem with the connectivity and we were not able to do transactions. So we sent back all customers," said an official. Customers were asked to approach Anna Salai post office for emergency transactions.

Despite repeated attempts, chief post master general of Tamil Nadu circle could not be reached for comments. BSNL, the telecom service provider for post offices in Chennai, said no complaints were received from the post offices

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