Long queues at immigration counters in airport irk flyers
TIMES NEWS NETWORK
Chennai: 20.05.2018
Long queues at immigration counters have miffed passengers at Chennai airport. Though the international terminal is seeing an increase in passenger traffic due to summer holidays, immigration check continues to be slow. Departing and arriving travellers have to stand in queue for more than two hours to clear immigration check.
Irate passengers tweeted about their plight and tagged AAI and the civil aviation ministry on Saturday. A tweet by a passenger read, “Total chaos at immigration ...More than 500 people in queue...” He further says he had landed at 12.04 am and 45 minutes later, there were 100 people in the queue. It took an hour for him to clear the immigration check at Chennai airport.
Frequent flyers say immigration authorities at the airport were not realising the importance of manning all the counters. Two days ago, there was a huge crowd of 500 to 1000 people but only a few counters were working at the departure terminal, said a traveller.
Responding to one of the tweets, AAI said “There was an unprecedented movement of passengers from 500 to 1000 between 11.15pm and 12.15am which led to the delay.”
Air Passengers Association of India national president D Sudhakara Reddy said, “AAI tells us there is a shortage of people and the home ministry is yet to allot staff for immigration. But why should there be a delay to allot people. Chennai airport should be treated better.”
CHAOTIC SCENES: A photo of crowded immigration counters at the airport on Saturday
TIMES NEWS NETWORK
Chennai: 20.05.2018
Long queues at immigration counters have miffed passengers at Chennai airport. Though the international terminal is seeing an increase in passenger traffic due to summer holidays, immigration check continues to be slow. Departing and arriving travellers have to stand in queue for more than two hours to clear immigration check.
Irate passengers tweeted about their plight and tagged AAI and the civil aviation ministry on Saturday. A tweet by a passenger read, “Total chaos at immigration ...More than 500 people in queue...” He further says he had landed at 12.04 am and 45 minutes later, there were 100 people in the queue. It took an hour for him to clear the immigration check at Chennai airport.
Frequent flyers say immigration authorities at the airport were not realising the importance of manning all the counters. Two days ago, there was a huge crowd of 500 to 1000 people but only a few counters were working at the departure terminal, said a traveller.
Responding to one of the tweets, AAI said “There was an unprecedented movement of passengers from 500 to 1000 between 11.15pm and 12.15am which led to the delay.”
Air Passengers Association of India national president D Sudhakara Reddy said, “AAI tells us there is a shortage of people and the home ministry is yet to allot staff for immigration. But why should there be a delay to allot people. Chennai airport should be treated better.”
CHAOTIC SCENES: A photo of crowded immigration counters at the airport on Saturday
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