Friday, September 7, 2018

Uber may block passengers whose rating’s below 4 star

Sabrina Barr

times 07.09.2018

Reaching that elusive fivestar rating on Uber is a top priority shared by many people in today’s digital day and age. Falling below four stars on the app may not only hurt your pride, but could also now prevent you from using Uber at all in future, due to new community guidelines introduced by the company.

The newly updated community guidelines have been introduced in Australia and New Zealand. It’s outlined that as of September 19 this year, people using the app in both countries could risk being blocked from the driving service if they fall below a certain score.

Amanda Gilmore, Uber’s New Zealand country manager, explains these changes have been introduced following feedback that the company has received from its drivers. “This change is really about setting good standards of behaviour, and creating a mutual level of respect between drivers and riders,” Gilmore added. This rule is already used in the US but hasn’t been implemented yet in the UK
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