SBI asked to pay up ₹6.36 L for misplacing title deed
TIMES NEWS NETWORK
Hyderabad: 05.07.2020
A district consumer forum here has directed SBI to pay ₹6.36 lakh to a senior citizen for misplacing his title deeds, which were in the bank’s custody.
According to the complainant, Syed Baquar Hussain, who is a retired government officer, he mortgaged his house with State Bank of Hyderabad, Darussalam Branch to provide higher education to his sons. He submitted his original documents and title deed to the bank and took a loan of ₹22 lakh from SBH, now SBI. Hussain further submitted that he cleared the loan in 2008, but the bank failed to return all his original documents. He said that on May 2, 2012, the bank gave a letter saying that his documents have been misplaced. This caused him “ mental tension” as he was scared that someone might misuse the documents, he added. The complainant said that he even filed a writ petition to get the issue resolved, but in vain as the bank failed to comply with the orders issued by the court.
The opposite party, in its written version, submitted that as the loan documents of the complainant are misplaced, the bank manager was not in a position to return them after the loan clearance. They said that aggrieved by the same, the complainant already approached HC and got a remedy/direction, and therefore, he is precluded from approaching this Forum once again. They claimed the bank has complied with directions given by the court and said that the allegations made are utterly false and are denied.
The opposite parties utterly failed in keeping title deeds safely without any proper security. Even though the complainant cleared his loan by September 2008, till today he has been struggling to get justice
District Consumer Forum
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