Citizen services hit as govt offices remain closed
Koride.Mahesh@timesgroup.com
05.07.2020
Hyderabad: An unofficial lockdown in city’s government offices is on. With several officers and employees contracting the coronavirus, government wings and departments have shut their offices for visitors.
As a result of this, citizen services have been paralysed, forcing people either to send their representations through mail or online or wait for some more months. A couple of weeks ago when the number of positive cases started rising, the government issued instructions to the departments to function with only 50% of the staff or on a rotation basis.
“In the last three months, work in the government offices has been hit badly. After the lockdown norms were eased, the situation has remained the same as there has been a sudden spike in the cases,” Rajesh Konkara, who applied for an occupancy certificate of his building, said.
With some GHMC staffers testing positive for Covid, GHMC officially suspended the grievances programme and asked people to send online applications or accept complaints through Google Meet. Similarly, HMDA has also closed the doors for visitors. Following a director-cadre officer getting infected, the Telangana Southern Power Distribution Company Ltd is not allowing visitors. The entire building was sanitised. Mandal revenue offices have now stopped works like pension processing and revenue matters.
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