Bank told to pay customer ₹25k for holding pension
TIMES NEWS NETWORK
Madurai:17.07.2018
The district consumer redressal forum of Madurai has slapped a fine of ₹25,000 on State Bank of India, KK Nagar branch, Madurai, as compensation to a retired central government employee for holding his pension for five months in 2013.
The petitioner U Ramu of Iyer Bungalow in Madurai is a retired employee of the commercial taxes department. He approached the consumer forum seeking compensation of ₹2 lakh after the bank officials held his pension amount as he delayed paying the education loan of his daughter.
In February 2013, Ramu attempted to withdraw money from an ATM, but the machine response was ‘unable to process’.
Ramu found that the bank authorities were holding his pension amount due to delay in repayment of the education loan his daughter took in September 2011.
The bank authorities, in their counter petition, cited the same reason for ‘holding’ the pension amount. “They had promised to repay the amount within three months,” the bank authorities said in their counter.
However, the Madurai bench of the Madras high court which heard the petition asked the bank authorities to end the hold-up.
Ramu did not receive pension from February 2013 until July 2013. After hearing both the sides and also taking into account the HC ruling on the same issue, the district consumer forum ruled in favour of the pensioner. The bench comprising members C Packialakshmi, M Maraikamalai and V Balasundarakumar directed the bank authorities to compensate ₹25,000 to the retired government staffer for the mental agony caused to him.
TIMES NEWS NETWORK
Madurai:17.07.2018
The district consumer redressal forum of Madurai has slapped a fine of ₹25,000 on State Bank of India, KK Nagar branch, Madurai, as compensation to a retired central government employee for holding his pension for five months in 2013.
The petitioner U Ramu of Iyer Bungalow in Madurai is a retired employee of the commercial taxes department. He approached the consumer forum seeking compensation of ₹2 lakh after the bank officials held his pension amount as he delayed paying the education loan of his daughter.
In February 2013, Ramu attempted to withdraw money from an ATM, but the machine response was ‘unable to process’.
Ramu found that the bank authorities were holding his pension amount due to delay in repayment of the education loan his daughter took in September 2011.
The bank authorities, in their counter petition, cited the same reason for ‘holding’ the pension amount. “They had promised to repay the amount within three months,” the bank authorities said in their counter.
However, the Madurai bench of the Madras high court which heard the petition asked the bank authorities to end the hold-up.
Ramu did not receive pension from February 2013 until July 2013. After hearing both the sides and also taking into account the HC ruling on the same issue, the district consumer forum ruled in favour of the pensioner. The bench comprising members C Packialakshmi, M Maraikamalai and V Balasundarakumar directed the bank authorities to compensate ₹25,000 to the retired government staffer for the mental agony caused to him.
No comments:
Post a Comment