Wednesday, May 2, 2018

Air Mauritius flight delayed by 13 hours, passengers hit

TIMES NEWS NETWORK

Chennai: 02.05.2018

More than 200 passengers who booked an Air Mauritius (MK-747) flight to Port Louis were forced to negotiate with their tour operators and hotels in Mauritius after their flight got delayed by 13 hours on Tuesday. The flight left at 8.30pm which was scheduledtodepart at7.45am.

As hotels do not accept flight delays as an excuse for late check ins, international flights delays often take a toll on the tourists and derail their travelbudget Karthik Lakshmanan, a passenger, said, “I have informed the hotel in Mauritius thatIwillbe reaching late.But they seemed irritated that they have to send a cab to the airport to pick me up at around 2am. I have not discussed about thes additional payment yet. But I have lost a day of the four days holiday that was planned.”

The delay was conveyed to them 15minutes before departure,thusthe passengers picked up an argument with airline ground staff. People who were waiting for the boarding came to know about the delay when the reviseddeparturetimeflashedon information board. Karthik Lakshmanan said “The airlinestaff gavedifferent reasons for the delay. Firstthey said pilotdid not report for duty and then they said that the pilot had some issuewithhislicence.”

After three hours airline staff managed to solve the issue.Basheer Ahmedof Metro Travelssaidthatdelaysof more than two hours would have an impact on the travel schedule of passengers. “If the delay is more, people may have to reschedule their hotel bookings, tour bookings. Passengers will lose out on their travel plans. They may not be able to stay an extra day because flights will be full and ticketswillbeexpensive.” 



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