NUT CASE
Emirates crew told PIO siblings with nut allergies to sit in loo
London: 02.05.2018 TOI
Two Indian-origin siblings, with a severe nut allergy, were allegedly told by Emirates cabin crew to ‘sit in the loo’ while cashews were being served on the flight, media reports said.
Shannen Sahota, 24, and Sundeep Sahota, 33, say they warned the airline three times about their allergies and were shocked when the fried nuts were served 40 minutes into the flight, leaving them “panic stricken”, Daily Express reported.
They claim that one staff member told them that they might feel more comfortable if they moved into a toilet with cushions and pillows, the report added.
They refused and spent the next seven hours sitting at the back of the plane with blankets covering their heads and nostrils. “We felt so degraded and embarrassed,” said Shannen, an analyst from Wolverhampton.
The airline, however, claims the booking records do not reflect any mention of an allergy. “We are sorry to hear about Ms Sahota’s complaint. Emirates tries to cater to all passengers specific needs by offering a number of special meals that cover as many medical, dietary and religious requirements as possible. However, Emirates cannot guarantee completely nutfree flights,” the airline said in a statement. PTI
Emirates crew told PIO siblings with nut allergies to sit in loo
London: 02.05.2018 TOI
Two Indian-origin siblings, with a severe nut allergy, were allegedly told by Emirates cabin crew to ‘sit in the loo’ while cashews were being served on the flight, media reports said.
Shannen Sahota, 24, and Sundeep Sahota, 33, say they warned the airline three times about their allergies and were shocked when the fried nuts were served 40 minutes into the flight, leaving them “panic stricken”, Daily Express reported.
They claim that one staff member told them that they might feel more comfortable if they moved into a toilet with cushions and pillows, the report added.
They refused and spent the next seven hours sitting at the back of the plane with blankets covering their heads and nostrils. “We felt so degraded and embarrassed,” said Shannen, an analyst from Wolverhampton.
The airline, however, claims the booking records do not reflect any mention of an allergy. “We are sorry to hear about Ms Sahota’s complaint. Emirates tries to cater to all passengers specific needs by offering a number of special meals that cover as many medical, dietary and religious requirements as possible. However, Emirates cannot guarantee completely nutfree flights,” the airline said in a statement. PTI
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