Wednesday, July 1, 2015

New centre eases process to apply for passports in Chennai

CHENNAI: The ministry of external affairs and CSC e-Governance Services India Ltd has launched a Common Services Centre (CSC) for passport application in the city.

The centre is at the regional passport office in Rayala Towers on Anna Salai. Passport applicants currently pay anywhere between Rs 300 and Rs 500 at typing and internet cafes to apply online. They can now apply for a passport at the CSC, where staff will help them fill the applications and offer other passport services for the nominal fee of Rs 100.

Regional passport officer K Balamurugan told TOI that the ministry has made it mandatory to complete the entire process online, including the filling of forms, fee payment and scheduling of appointments for passports.

"We have already begun the process but have not publicised it as yet," Balamurugan said. "We now receive around 10 applications per day at the CSC and around 2,550 passport applicants the state and Puducherrry."

The CSC allows applicants to fill and uploading passport application forms, pay the fee applicable with debit or credit cards and schedule appointments to visit the passport seva kendra.

The passport officer said according to the appointment schedule, an applicant will have to visit the passport seva kendra for completion of the application submission process which includes submission of digital photographs, biometric data and verification of supporting documents as well as approval.

He said the new centre will do away the menace of touts who charge applicants as much as Rs 500 to apply for passports online and generate the application reference numbers required.

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