Tuesday, November 6, 2018

Lack of digital display boards at Tambaram stn baffles commuters

TIMES NEWS NETWORK

Chennai:6.11.2018

Tambaram has been functioning as the city’s third coaching terminal, and many trains to southern districts are now starting from there. But, the thousands who throng the station complain that it lacks two basic facilities — a digital display board and coach indication system.

During the weekend as well as on Monday, passengers were inconvenienced as they didn’t know the position of coaches on the platform. “Many senior citizens and pregnant women waiting at one point had to run a long distance to board their coach which was at a different position,” said D Rakesh, a passenger.

On Friday, the coach position of train 82605, Chennai Egmore-Tirunelveli Suvidha special was wrongly announced, causing a great deal of confusion among passengers. Many said they were tense as the train was also scheduled to leave around 11pm, adding to the anxiety. Complaints have been sent via Twitter to the railways’ official twitter handle, but no explanation has been given for the incident so far.

Another issue faced by the holiday passengers was that the main entrance to platform 1on the west side of the station has been barricaded. Several passengers rushing in to catch the train from that side had to take a detour through another entrance which is not clearly marked.

A Southern Railway official said this was on account of the work done on the footover-bridge (FOB) and the barricade was for passenger safety purposes. As for the coach indication, the official said, orders had been given to the contractor to provide digital display boards, but that the work had not taken off. “It will be done soon,” he said.

All trains which start from Chennai Egmore towards Tirunelveli, Tuticorin, Madurai, Kanyakumari and parts of Kerala stop at Tambaram. This is an easier station to access for passengers who live in areas like Velachery, Adambakkam and Chromepet in the southern suburbs or on the outskirts of Chennai. But the facilities are at the stations yet to match those available at Egmore or Central, say passengers.

During the weekend as well as on Monday, passengers were inconvenienced as they could not know which coach of the train would be at which point at the platform

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