Haj pilgrims can’t claim refund: Court
New Delhi: 07.06.2018
Haj pilgrims are not consumers, the apex consumer commission has observed while denying relief to aman and his son who claimed refund for being provided lower category services by the Haj committee of India in 2008 despite paying for a higher category.
The National consumer disputes redressal commission (NCDRC) said, “It would thus be seen that the Haj committee is rendering services without any profit motive and is collecting only the actual expenses incurred by it on making arrangements for the Haj pilgrimage,” the commission said. “No fee or service charges are being collected by Haj committee from the pilgrims. Therefore, the complainants cannot be said to be the consumer of the Haj committee of India within the meaning of Section 2(1)(d) of the Consumer Protection Act,” the NCDRC said.
Abbas Ali and his son Faiyaz Hussain chose the ‘green category’. They claimed that they had deposited ₹96,940 each but when they reached Saudi Arabia, they were not accommodated in the green category and were kept in a lower category. They approached the district forum seeking refund of ₹22,362, the excess amount. PTI
New Delhi: 07.06.2018
Haj pilgrims are not consumers, the apex consumer commission has observed while denying relief to aman and his son who claimed refund for being provided lower category services by the Haj committee of India in 2008 despite paying for a higher category.
The National consumer disputes redressal commission (NCDRC) said, “It would thus be seen that the Haj committee is rendering services without any profit motive and is collecting only the actual expenses incurred by it on making arrangements for the Haj pilgrimage,” the commission said. “No fee or service charges are being collected by Haj committee from the pilgrims. Therefore, the complainants cannot be said to be the consumer of the Haj committee of India within the meaning of Section 2(1)(d) of the Consumer Protection Act,” the NCDRC said.
Abbas Ali and his son Faiyaz Hussain chose the ‘green category’. They claimed that they had deposited ₹96,940 each but when they reached Saudi Arabia, they were not accommodated in the green category and were kept in a lower category. They approached the district forum seeking refund of ₹22,362, the excess amount. PTI
No comments:
Post a Comment