Airlines warn govt against hiking flyer compensation
TIMES NEWS NETWORK 11.04.2018
New Delhi: Indian carriers are up in arms against the aviation ministry’s proposal to hike compensation for flyers for deficiency in services as well as cap the exorbitant cancellation charges levied by airlines. In fact the airlines have warned that if the government goes ahead with its passenger-friendly move, it will lead to “fare hikes” as airlines will be forced to “pass on the cost” to flyers.
The Federation of Indian Airlines (FIA), an umbrella body of Jet Airways, IndiGo, SpiceJet and GoAir, recently wrote to the ministry saying: “…in our opinion the existing rules and compensation levels already safeguard passenger interests in a fair and adequate manner. Making these more stringent and/or increasing the compensation levels will only result in an increase in costs for airlines which will impact their viability and in turn only result in an increase in airfares for the traveling public as airlines will have no option but to pass on such costs to their passengers.” The government proposes to hike compensation for deficiency in airline services leading to lost baggage or delayed and delayed flights in a passenger charter that it is preparing and will soon release for public comments.
IndiGo offloads doctor after he complains of mosquitoes
Lucknow:A Bengaluru-based cardiologist, Dr Saurabh Rai, was offloaded on Monday morning from an IndiGo flight at Lucknow airport after his complaints about mosquitoes aboard the aircraft turned into an altercation with flight crew. IndiGo said he had used “threatening language” and words such as “hijack” and that they had acted according to safety protocols. Dr Rai boarded the aircraft at around 6am on Monday. According to reports, soon after entering the aircraft, Rai complained of mosquitoes and asked the crew to address the issue. But the crew asked him to sit down. The agitated cardiologist eventually got into an altercation with the crew. Things turned ugly when airline staff asked Rai to leave the aircraft and walk back to the terminal from the runway. TNN
TIMES NEWS NETWORK 11.04.2018
New Delhi: Indian carriers are up in arms against the aviation ministry’s proposal to hike compensation for flyers for deficiency in services as well as cap the exorbitant cancellation charges levied by airlines. In fact the airlines have warned that if the government goes ahead with its passenger-friendly move, it will lead to “fare hikes” as airlines will be forced to “pass on the cost” to flyers.
The Federation of Indian Airlines (FIA), an umbrella body of Jet Airways, IndiGo, SpiceJet and GoAir, recently wrote to the ministry saying: “…in our opinion the existing rules and compensation levels already safeguard passenger interests in a fair and adequate manner. Making these more stringent and/or increasing the compensation levels will only result in an increase in costs for airlines which will impact their viability and in turn only result in an increase in airfares for the traveling public as airlines will have no option but to pass on such costs to their passengers.” The government proposes to hike compensation for deficiency in airline services leading to lost baggage or delayed and delayed flights in a passenger charter that it is preparing and will soon release for public comments.
IndiGo offloads doctor after he complains of mosquitoes
Lucknow:A Bengaluru-based cardiologist, Dr Saurabh Rai, was offloaded on Monday morning from an IndiGo flight at Lucknow airport after his complaints about mosquitoes aboard the aircraft turned into an altercation with flight crew. IndiGo said he had used “threatening language” and words such as “hijack” and that they had acted according to safety protocols. Dr Rai boarded the aircraft at around 6am on Monday. According to reports, soon after entering the aircraft, Rai complained of mosquitoes and asked the crew to address the issue. But the crew asked him to sit down. The agitated cardiologist eventually got into an altercation with the crew. Things turned ugly when airline staff asked Rai to leave the aircraft and walk back to the terminal from the runway. TNN
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