TNSTC directed to pay Rs 13,001 to passenger for collecting one rupee extra

TNN | Jun 9, 2019, 09.17 PM IST

CHENNAI: Tamil Nadu State Transport Corporation (TNSTC) has been penalised for collecting one rupee extra from a bus passenger.
The local consumer forum has directed TNSTC to pay Rs 13,000 fine along with the one rupee collected in excess.

K Subarayan, a resident of Namakkal, recently took a TNSTC bus from Paramathi Velur to his home. The conductor demanded Rs 17 from him.

Subarayan said that though the conductor had claimed that it was a limited stop service (LSS), the bus halted at all bus stops to pick up or drop passengers.

When Subarayan questioned this, the conductor got annoyed. This led to a squabble.

Aggrieved over this, the passenger filed a Right to Information (RTI) petition with the state transport department seeking fare details. This is when he got to know that TNSTC Salem had never obtained permission from the department to operate LSS services in the said route.

Also, the conductor was supposed to collect only Rs 16 from passengers for one-way travel between Paramathi Velur and Namakkal.