Paper reserved train tickets can now be booked over phone
CHENNAI: Rail passengers who prefer
to purchase paper reserved tickets at railway counters to e-tickets, can
now book paper tickets over phone at Yatri Ticket Seva Kendras (YTSK),
private ticket booking counters in the state.
The Yatri Ticket Seva Kendras (YTSK), is
a computerised passenger reservation system (PRS)-cum-unreserved
ticketing system (UTS) facility authorised by railways functioning at
selected locations where railways could not provide PRS counters.
The kendras are provided with the
required infrastructure and facilities that are on a par with the
railway PRS counters and will have to abide by the rules followed by
railways.
However, owing to the ever-increasing
demand from rail passengers and YTSKs association, railways have decided
to relax the norms in booking the paper tickets.
“Unlike railway PRS counters, YTSK can
now book reserved tickets for the passengers by taking the details over
phone without any reservation forms. However, before handing over the
tickets, they should get the letter of confirmation for booking the
tickets,” said railway sources quoting the railway board order issued a
few days ago.
The change which came into effect on
Monday, is expected to benefit rail commuters who travel frequently with
more than four family members and elderly people as they have to book
the tickets only at counters.
E tickets through IRCTC website, mobile app and IRCTC authorised travel agents over phone, passengers are allowed to book maximum four passengers in a single PNR.
“Those passengers who go for pilgrims
and family tours have to book tickets at counters as there was no
restriction on number of passengers. In addition to this, elderly people
prefer to book tickets at counters as chances of getting lower berths
will be higher,” explained railway sources.
YTSKs are allowed to charge the passengers ` 30 a ticket for sleeper class and ` 40 a ticket for AC class booking.
However, to prevent malpractices YTSK
will be allowed to book tatkal tickets 30 minutes after takal bookings
open for general passengers.
Regular ticket bookings are allowed
between 9 a.m and 10 pm, and tatkal tickets can be booked 30 minutes
after opening of the tatkal bookings at 10.30 am for AC class and 1130
a.m for sleeper class tickets.
There are about 38 YTSK centres functioning across Tamil Nadu. Southern Railway is planning to add more YTSK centres across the State.
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