To avoid getting fleeced by autorickshaw drivers, N. Arun of Mylapore hopped into an MTC bus to reach Chennai Central. He was on his way to his hometown and had a suitcase in his hand. But to his dismay, he ended paying for two tickets – one for himself and the other for the luggage.
“I paid Rs.10 extra to the conductor despite having just one suitcase. When I asked him why he was charging more, he did not have proper explanation,” says Mr. Arun.
For many who cannot afford an auto rickshaw or a call taxi, MTC buses are the only refuge. “They should have a permissible limit for luggage. If a passenger carries more than two bags, then he can be charged extra,” says M. Selvi, a housemaid, who visits her hometown Madurai every month.
Meanwhile conductors claim that the ticket inspectors create a problem if they do not issue a ticket for the luggage. “This is one issue that triggers an argument with the passengers. Most often, the problem arises in routes connecting railway stations and bus termini,” says a bus conductor.
Another conductor said that unlike SETC buses, the ones plying for MTC do not have space for luggage. “The baggage causes inconvenience to other passengers. Buses connecting railway stations and bus termini should be provided with luggage space to solve the problem,” he adds.
“I paid Rs.10 extra to the conductor despite having just one suitcase. When I asked him why he was charging more, he did not have proper explanation,” says Mr. Arun.
For many who cannot afford an auto rickshaw or a call taxi, MTC buses are the only refuge. “They should have a permissible limit for luggage. If a passenger carries more than two bags, then he can be charged extra,” says M. Selvi, a housemaid, who visits her hometown Madurai every month.
Meanwhile conductors claim that the ticket inspectors create a problem if they do not issue a ticket for the luggage. “This is one issue that triggers an argument with the passengers. Most often, the problem arises in routes connecting railway stations and bus termini,” says a bus conductor.
Another conductor said that unlike SETC buses, the ones plying for MTC do not have space for luggage. “The baggage causes inconvenience to other passengers. Buses connecting railway stations and bus termini should be provided with luggage space to solve the problem,” he adds.
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